Faq
Frequently Asked Questions (FAQ)
1. When will I receive my order?
We process all orders within 1–2 business days. Once shipped, your order typically arrives within 3–12 business days, depending on your location. You will receive a tracking number as soon as your order is dispatched.
2. Do you offer free shipping?
Yes! We offer free shipping on all orders over $60 USD. For orders under $60, a flat shipping rate of $5.89 USD applies.
3. What is your return policy?
You may return your item within 30 days of delivery.
>If the return is due to a product defect or our error, we will provide a prepaid return label at no cost to you.
>If the return is due to personal preference (e.g., size or color), you’ll need to cover the return shipping costs.
Please visit our Return Policy for more details.
4. How can I contact your customer service team?
You can reach us anytime via:
📧 Email: [email protected]
📞 Phone: +44 7861792423
We aim to respond within 24 hours on business days.
5. What if I made a mistake in my shipping address?
If your order has not yet shipped, contact us immediately via email or phone, and we’ll do our best to update the address. If the order has already been dispatched, we cannot change the address, and the package may be returned to us.
6. Are your printed t-shirts and hoodies high quality?
Absolutely. We use premium materials and durable printing techniques to ensure each piece is stylish, long-lasting, and comfortable. Our clothing is made to help you express your unique style while delivering excellent quality.